Question

Factory reset of SyncUp kids watch

  • 21 July 2023
  • 5 replies
  • 7420 views

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Trying to add my second watch. First watch was no problem, went first to the pairing screen, all good. Second watch has loaded up without pairing to anything, and can’t figure out how to factory reset or pair it any other way.


5 replies

Go to setting and device info the  tap it 8 times it will bring up a secret menu to factory reset

Go to setting and device info the  tap it 8 times it will bring up a secret menu to factory reset

Thank you, not even the representatives knew how to do this.

kids watch is frozen on call ended...how do i reset the watch!?  

Have you powered it off and turned it back on? If it’s still doing the same thing then hopefully you have the insurance so they can give you another one at a T-Mobile store, that’s what I ultimately had to do because my daughter’s watch was stuck on low signal message.

How do you factory reset the watch to re pair it?

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