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I can't make calls and my galaxy watch

  • 14 April 2020
  • 5 replies
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My watch has a separate line to operate on it's own but so far, I can't make or receive call or text messages without it being connected via bluetooth to my phone.  I have the Samsung Galaxy watch and Samsung s10 phone. 

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Best answer by tmo_ian 17 April 2020, 22:23

When you open the Samsung Galaxy Wearable app​ and go to the Mobile Networks section, what do you see?

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Userlevel 6
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To make and receive calls and texts, the watch must be connected to a phone.

Like I stated before, my watch has a separate line of service.  When I purchased the watch I was told I could make and receive texts and calls without my phone being connected.  For example, I can leave my phone at home and still make a call from my watch. My question is how do I go about using my watch separate from my phone?

Userlevel 2
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When you open the Samsung Galaxy Wearable app​ and go to the Mobile Networks section, what do you see?

Userlevel 6
Badge +14

Hey!

Have you checked out the link Ian posted? Please let us know if that helps.

When you open the Samsung Galaxy Wearable app​ and go to the Mobile Networks section, what do you see?

Hello, I’m having the same issue. I have a iPhone and the Samsung watch 2. When i go on the mobile plans section in the app it says “ your watch does not support plans from T-Mobile right now”. 
 

Can i answer and make calls from the watch itself? 

Thanks! 

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