Question

Family Allowances Error removing Limit device access times

  • 12 June 2023
  • 1 reply
  • 86 views

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Trying to remove a few time periods selected on Family Allowances Limit device access times on our kid’s phones.  Always get an error for about a month now.  It used to work, but now they are stuck being limited during those times.

https://my.t-mobile.com/account/profile/family_controls/allowances/dashboard

 

Error Message:

We're having some trouble.

Your request did not succeed. Please try again.

 

Current Setting
Attempted New Setting
Error Message

 


1 reply

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Hey,

 

       I know your question is 8 months old, but did you ever figure out how to get the time restrictions removed?  I’m stuck in the EXACT same spot.

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