Question

my tmobile account site

  • 23 December 2023
  • 3 replies
  • 131 views

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For the last week I’ve not been able to log into my my-T-Mobile (prepaid) account . I will use credentials it will try to proceed to dashboard but keep spinning. Am I the only one?? This is a huge issue as I can’t see any of my account details and the T-Mobile app won’t allow prepaid customers to log into it . 


3 replies

Userlevel 7
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Try using Edge to sign in.

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I am having the same issue! I am unable to pay for my phone. I tried with different devices and internet browsers. Still the same error message! 

Userlevel 7
Badge +15

Try *233 from your T-Mobile prepaid line.

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