Unable to set up account for wireless Wi-Fi

  • 19 May 2023
  • 1 reply


Unable to create account for my new wireless wifi. Talked to 11 customer service personal but they all give up after 45 minutes. so far 7 hours phone time. .Do not know why account gets stuck while trying to input info. Heard every wild reason possible.  Would welcome any thoughts. Thank Paul F

1 reply


When we  get to email and passcode after that nothing is accepted. IE enter phone number to link you account. The phone number used to make the purchase is not accepted. tried several others not sure what number the system wants. Another question enter the last 4 digits for your social security number is also not accepted. Even working with customer service people they were unable to help me establish an account.