I signed up for a T-Mobile Tuesday Promotion back in November 2023. This was for a Fire TV is I joined T-Mobile 5g Internet Service. And Maintained for 2 Months. Well I did just that but I never received the codes for this promotion to submit for Amazon to send the TV. (This is part of the process)
I have contacted customer support several times, phone, chat etc. Everyone I speak to agrees that I qualified. I get the repeated promises that they have contacted the proper department to moves this along. But no one has contacted me back, everytime I call its the same promises etc. I have gone to stores, but I get a snicker at the stores that it has to be handled via support.
Any help or ideas, to get this resolved.
