I just got this service and so far I hate to say it but I’m not impressed. I’m trying to rename the SSID to the same name my old router/modem was so I don’t have to re-setup all of my devices. Every time I do it, it says success makes me wait 90 seconds and then when I click next after the 90 seconds it says “unable to join -new SSID- network” -new SSID- is not the name I picked simply a place holder for here. It then reverts back to the default T-Mobile name. It allowed me to change the password without any issues. I’ve tried rebooting the modem and restarting my phone. Neither worked. I tried logging in on a computer at 192.168.12.1 only to find there are zero options you have to do everything from the app.
any help is appreciated!