Browser loading speed has slowed since I get TMO Home Internet and don't know why.

You can try clearing the browsing data say on Chrome and test after doing so. To clear out Chrome browsing data go to Settings  then search for cache. The results for the Security and Privacy window should highlight “cache”. You can then use the navigational arrow to the right to use the options to clear browsing data. There are three boxes that will probably be selected in the basic option tab. If you go to advanced you can see additional options. If the slow loading is due to stale cached data then when you clear out the cache and new information is pulled in it may improve the loading. The first time a page is accessed after clearing the cache it will probably load slow but if the issue is related to stale cached information this might help. 

NOTE: Start with only the cached data and if you want limit the time to say one day. If you know you have a site you frequent and want to be selective then limit the time. If this helps consider taking it farther. 

I launched Chrome, which I seldom use now, and when it came up the default startup page rendered a bit slowly for me. I went and cleared the browsing data and then launched a new tab to go to the start page. It did render more quickly. I have seen this before but where all browsers behave the same well not so much. 

If you run a speed test with speedtest.net it should provide up and download values and latency for the communication to the server. The latency value would be good to know. If latency is less than 60 ms that is positive. Jitter less than 10 ms also should be ok. If there is loss what the % is would reflect on performance. 

If there is loss then another important bit of data to look at is in the router web interface. Web into the 192.168.12.1 interface and record the data on the “internet Connection” for the Primary and Secondary signals. If the SNR, signal to noise ratio is poor that would suggest noise so performance would suffer as retransmissions of packets would take place. The result would reflect what you see in browser load times. All the values in this data would be helpful to know to rule out the signal or point to an issue in the cellular signaling. If the problem is not due to the cellular signaling then it would be necessary to back into an investigation of the local wireless or wired connection by the client.

thanks! I’ll do the cache thing later today. Honestly, I don’t think that’s it. I was using ATT internet before TMO and that was fine. The day I started using TMO (which, btw I like a LOT better) is when the issue started. I notice, however, it’s only doing this “slow loading” with my home PC, not my laptop. It’s hard to describe, it’s more of a “freezing while loading” instead of “slow loading”. When I open up a new tab, I get the spinning wheel in the tab, then it stops for about 3-5 seconds, then continues. Then, when I’m on a page and start to scroll down, I get the freezing thing again.  It happens with all browsers, just with the PC. I never use Edge, and it does it with Edge as well, so that leads me to believe it’s not a cache thing. I checked the speeds again, the PING is consistently between 30-35, which is lower than it was with ATT. It has to be something between TMO and the PC as my laptop and phone have zero issues.  Thanks!  

Again, thanks! You’re talking a lot of “nerdy” stuff to me, but I’ll see what I can do.

It is wired directly to the router via ethernet. I even changed cables and put the router closer to the pc. It was about 20 feet away, now it’s about 4 feet. (yes, brand new cables both times) 

With my laptop, which is wireless, I do not experience these issues.

I know nothing about Linux and have no idea how to do what you asked. Sorry.

It’s a strange one, but I know it can be solved by someone. I can’t be the only one this has ever happened to.

I’ll buy a case of beer for anyone who can help me solve this issue!  lol

Oh, I appreciate the info you’ve provided and I will do what I can with it and can’t thank you enough. It’s just frustrating is all. It’s got to be something my PC doesn’t like with the TMO home internet. I plan on testing a something later today. I’ll use my hotspot on my phone, hard wire it to my PC, unplug the TMO and see if the freezing issue is still there. I’ll report what happens. Thank you for everything!

I have the same PROBLEM of VERY EXTRA LONG TIME (60-120 sec)  with loading the new page since I switched to TMHI even though we have 4 bars (3700 feet ± from the nearest tower)

1-Then I reconnected our existing router (tp-Link) through the T-M Gateway, and opening the page goes back to “normal”  around 2-3 sec. WHY?

2-Listen to music from Youtube through home audio sytem wirelessly connect from the T-M Gateway WILL GIVE “STATIC/LTTLE RATTLE” eventhogh we got 4 bars (80-90 mb). However if we connect CAT6 cable from our labtop to T-M Gateway, the “Static Noice/Skipping/Rattle “ will be gone. WHY?

3-Our wireless printer could not work with T-Mobile Gatewat like we used to do with our existing router (tp-Link), WHY?

Did I connect wrongly, miss something, or just that is just the way T-M Home Internet Gateway work ?

Thanks,

Due to loosing the wireless function/ transmit signals  (only works with ethernet = cable,) tommorrow I have to take the TMHI Gateway to the store nearby to have it replaced with either new SIM card or the whole thing as the TM-Tech online recommended… Did I make a wrong choice with TMHI?

Older printers often only support WPA or WPA2 authentication. If the printer needs WPA then the gateway needs to be configured with the 2.4 ghz network to support it. The printer specifications should report what it is capable of. Newer printers with newer wireless adapters will usually connect with less effort.