I just got the T mobile Home Internet a couple of days ago. Fast 5688W model. The speeds on wi-fi are very good for me. I just got 33.8 on my cell phone speed test thru T Mobile and 1.38 on my desktop hooked up to my internet provider. Yes those are my numbers. I moved my ethernet cable from my modem to my T Mobile tower and checked my speed and only got 1.98. I was expecting to get much better. I called the T Mobile store yesterday and talked to one of the salesmen and he said it didn’t know what would cause that. I would sure appreciate any suggestions. The area we live in has terrible internet service and there are no plans to improve it. They will not even hook up a new customer on my road. Thanks in advance for any help.
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Right after I posted my question I checked the speed again and got about 17 which is real good for us. Not sure what is going on here.
I noticed a few minutes ago that my speed dropped down to 1 or 2. Looked at the screen on my T mobile device and noticed it changed from 4G to 5G. Have no idea why but now the speed is coming back up some. I had heard that we had 2 towers near us. 1 4G and 1 5G. Not sure if it is like that or not.
I think the wired connection speed issue is just coincidence. I think you have a marginal cell signal, and your modem is switching to slower LTE speeds off and on. I think you should move your router around in your house (near windows or even out on a porch) and see if you can get a better cell signal.
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