Echo 8 Promotion

I have been trying to get my echo 8 also.  I was given a code to use on Amazon but when I use it I’m told by Amazon that the code is invalid.  Very frustrating.  

i just got T Mobile internet and was told to follow the steps to get an echo show 8. the instructions say to go to www.promotions.t-mobile.com/amazon i go there and am prompted for my phone number, then it tells me to log in.  once that is done it asks for the phone number associated with the promotion and i use the one assigned to my modem, but its also asking for the promo code… but dont have a promo code yet, it says one will be emailed to me once complete the above mentioned steps.   how did yall get past this stage to get the code to go take to amazon?

I was on the phone with 3 different incompetent support techs at T-mobile today trying to apply for the Echo-8 promo. I followed the link and logged in, then entered my device phone number. After that I get a screen that says loading... witha circle that spins forever. Same results with all 3 tech support people. Each one gave me a different phone number to call, then the last one told me to call the first number I called. I told him I was finished with the incompetent support at which time he explained that he wasn't incompetent because he was reading very explicit instructions to me, but that the instructions weren't working. Duh. I'm a new customer with T-mobile and quite possibly will be a short-timer.

Me too, I have chatted, called, text, several times each time getting a different answer from the incompetent customer service. Now I know why there cancellation period is 20 days and their promo deadlines are 30 days. I never received my $50 neither. All of a sudden there is no tracking number for neither promo. 

   T-Mobile might be a scam of bait and switch, I am going to report them to the FTC, there is a website that allows you to file consumer complaints. ReportFraud.ftc.gov just file under Bait and Switch tactic. I am doing it now. 

@Lida  click on the link that should have been texted to you with the 2022 HINT P9 code… http://www.promotions.t-mobile.com/amazon

 after doing so go to Reward Tracker…then click on view on all of them to see which one was actually approved…or whatever response it has for you. I hope that helps! 🌺

OK - So I signed up for mine August 19, 2022 -- after being told I could not register for the promotion until I got my T-Mobile Home Internet Modem Phone Number (I do not have cell service through them)..

Finally I sign up and an told I will get an email with the code in 6-8 weeks.. The promotion code was 2022HINTP9

It has been 6 weeks and still no redemption code to use on Amazon!

So I go back to the T-Mobile Promotions Page & log in by using the “Track Reward Option” at the bottom of the page - it did not ask for my tracking number just phone number to log in.

once logged in I click view all

It says: 

Good News your promotion has been approved. We will be sending your reward soon

Promotion Information

Promotion Number: 268671

Promotion Description: 2022 HINT P9

Promotion Date Range: 7/7/2022 - 8/31/2022

Customer Information

Tracking ID: ****-****-****

Submission Date: 8/19/2022

Reward Information

Reward Type: Service Discount

Status: Approved

**Confused on why I have not gotten a code to use via email - I text w/ T-Mobile Customer Service and was advised that I should be getting the code via email soon as it has not been the full 6-8 weeks yet.. I was advised the Promotion Description # 2022 HINT P9 is NOT the code to use on Amazon. I was also advised that they can not give a code over the phone to sue on amazon it has to come via email!

So I guess we will wait until the first week of September before speaking with them again as 9/7/22 is the official 8 week mark from when I submitted.. 

Wish me luck! If anyone has any info that is helpful please let me know! Also if anyone has ACTUALLY gotten the Echo Show 8 let us know!!

Have you paid an internet bill yet?  I’m curious if that has anything to do with the matter.  I signed up for the Echo and the $50 rebate, but have received no code or rebate.  Also, I have not paid my first internet bill yet.  It’s not due for at least 10 days.  I’ve had T-Mobile phone for decades, though, and always pay on time.

Got Amazon code, went to Amazon, promo code expired.......... What a waste..... 😱

dude.

your response just happened tome like two minutes ago.right there with you.

I love how they act like this is the first time they have herd from anyone about this.

I RESPONDED TO YOU POST AND HERE WAS MY RESPONCEFROM THEM.

Delivery has failed to these recipients or groups:

T-mobile Community (no-reply@t-mobile.com)

I have same issue, T mobile customer service is not helpful witht this. one agent says please submit promotion again n wait for 30days :-). another says code valid for 60days but looks i missed thier first email from them on 9/19 and today i received the email i.e. 10/4

+1

Add me to the list. Got an email with my code an hour ago, went to Amazon to get the Echo 8, put my code in and it says it’s expired.