I have submitted request for this promotion 3 times. Every time I was asked to track my order. I have three tracking numbers. Unfortunately, I am not sure where I should go to track the order.
The instructions on line are not clear!!
Please help.
Best
Lida Farzin
Best answer by nanade4
View originalI have been trying to get my echo 8 also. I was given a code to use on Amazon but when I use it I’m told by Amazon that the code is invalid. Very frustrating.
Just got off with t-mobile for the third time and two hours of my life. The rep John said they were just made aware of this issue and over 17,000 people were affected. They are working on resending a new code to all customers within a few days. Hope this helps! Amazon has nothing to do with this so dont bother calling them!
That is what I got from the representative I finally chatted with. And feel like they will make this situation right.
Got Amazon code, went to Amazon, promo code expired.......... What a waste..... 😱
Same problem here. Now I'm on hold for them to try and figure it out. First he tried saying this promo is expired yeah but I submitted my submission before the promo ended. Let's see if we get anywhere.
Just got off with t-mobile for the third time and two hours of my life. The rep John said they were just made aware of this issue and over 17,000 people were affected. They are working on resending a new code to all customers within a few days. Hope this helps! Amazon has nothing to do with this so dont bother calling them!
I have submitted request for this promotion 3 times. Every time I was asked to track my order. I have three tracking numbers. Unfortunately, I am not sure where I should go to track the order.
The instructions on line are not clear!!
Please help.
Best
Lida Farzin
after doing so go to Reward Tracker…then click on view on all of them to see which one was actually approved…or whatever response it has for you. I hope that helps! 🌺
Got my new code tonight and just tried it at Amazon. It worked this time. :)
i just got T Mobile internet and was told to follow the steps to get an echo show 8. the instructions say to go to www.promotions.t-mobile.com/amazon i go there and am prompted for my phone number, then it tells me to log in. once that is done it asks for the phone number associated with the promotion and i use the one assigned to my modem, but its also asking for the promo code… but dont have a promo code yet, it says one will be emailed to me once complete the above mentioned steps. how did yall get past this stage to get the code to go take to amazon?
Was told new codes are being emailed 10/7.
Was told new codes are being emailed 10/7.
Thank you for taking the time and letting us know.
dude.
your response just happened tome like two minutes ago.right there with you.
I love how they act like this is the first time they have herd from anyone about this.
Yep, the third guy said he just found out about the issue with the codes so hopefully it gets fixed.
T-Mobile obviously messed up with this promotion, but I don’t think it is fraud, just a big mistake. I’ve had T-Mobile phone for decades and have never known them to be dishonest, but always helpful. I think they just don’t have their internet service all together yet. I received a code tonight and was told it was expired. Contacted Amazon through chat and they said it expired October 2nd. Will contact T-Mobile, but have no intention of spending time on the phone doing so. Hopefully, what they told nanade4 is true. But 17,000 people? I fear now if we get new codes, we will next be told by Amazon that they are out of stock. :)
Just got the new code and it worked should be here by 8 am
Got the new code as well and it worked. Thanks T-mobile!
Received my Echo. Thanks T-Mobile.
Me too, I have chatted, called, text, several times each time getting a different answer from the incompetent customer service. Now I know why there cancellation period is 20 days and their promo deadlines are 30 days. I never received my $50 neither. All of a sudden there is no tracking number for neither promo.
T-Mobile might be a scam of bait and switch, I am going to report them to the FTC, there is a website that allows you to file consumer complaints. ReportFraud.ftc.gov just file under Bait and Switch tactic. I am doing it now.
i just got T Mobile internet and was told to follow the steps to get an echo show 8. the instructions say to go to www.promotions.t-mobile.com/amazon i go there and am prompted for my phone number, then it tells me to log in. once that is done it asks for the phone number associated with the promotion and i use the one assigned to my modem, but its also asking for the promo code… but dont have a promo code yet, it says one will be emailed to me once complete the above mentioned steps. how did yall get past this stage to get the code to go take to amazon?
When I signed up for the promo this week, it told me a code would be sent within five weeks.
Thanks for mentioning this. I may be able to use the Echo Show 8 with my security camera. Okay, I just filled out the forms at T-Mobile promotions. But it does say it’s like 5 weeks to get a code that will work at Amazon, and you must redeem the code in 60 days at Amazon. So, are you tracking a code?
OK - So I signed up for mine August 19, 2022 -- after being told I could not register for the promotion until I got my T-Mobile Home Internet Modem Phone Number (I do not have cell service through them)..
Finally I sign up and an told I will get an email with the code in 6-8 weeks.. The promotion code was 2022HINTP9
It has been 6 weeks and still no redemption code to use on Amazon!
So I go back to the T-Mobile Promotions Page & log in by using the “Track Reward Option” at the bottom of the page - it did not ask for my tracking number just phone number to log in.
once logged in I click view all
It says:
Good News your promotion has been approved. We will be sending your reward soon
Promotion Information
Promotion Number: 268671
Promotion Description: 2022 HINT P9
Promotion Date Range: 7/7/2022 - 8/31/2022
Customer Information
Tracking ID: ****-****-****
Submission Date: 8/19/2022
Reward Information
Reward Type: Service Discount
Status: Approved
**Confused on why I have not gotten a code to use via email - I text w/ T-Mobile Customer Service and was advised that I should be getting the code via email soon as it has not been the full 6-8 weeks yet.. I was advised the Promotion Description # 2022 HINT P9 is NOT the code to use on Amazon. I was also advised that they can not give a code over the phone to sue on amazon it has to come via email!
So I guess we will wait until the first week of September before speaking with them again as 9/7/22 is the official 8 week mark from when I submitted..
Wish me luck! If anyone has any info that is helpful please let me know! Also if anyone has ACTUALLY gotten the Echo Show 8 let us know!!
Same Here mines was approved with submission date 08/16/2022 and no sign of any emails
I have been trying to get my echo 8 also. I was given a code to use on Amazon but when I use it I’m told by Amazon that the code is invalid. Very frustrating.
No fair! I would definitely contact T-Mobile and tell them the code does not work.
I was approved today, received the redemption link and code, and Amazon states code not valid. Are these people serious. I have now spent literally over 24 hours on this issue, what is the corporates email?
Have you paid an internet bill yet? I’m curious if that has anything to do with the matter. I signed up for the Echo and the $50 rebate, but have received no code or rebate. Also, I have not paid my first internet bill yet. It’s not due for at least 10 days. I’ve had T-Mobile phone for decades, though, and always pay on time.
OK - So I signed up for mine August 19, 2022 -- after being told I could not register for the promotion until I got my T-Mobile Home Internet Modem Phone Number (I do not have cell service through them)..
Finally I sign up and an told I will get an email with the code in 6-8 weeks.. The promotion code was 2022HINTP9
It has been 6 weeks and still no redemption code to use on Amazon!
So I go back to the T-Mobile Promotions Page & log in by using the “Track Reward Option” at the bottom of the page - it did not ask for my tracking number just phone number to log in.
once logged in I click view all
It says:
Good News your promotion has been approved. We will be sending your reward soon
Promotion Information
Promotion Number: 268671
Promotion Description: 2022 HINT P9
Promotion Date Range: 7/7/2022 - 8/31/2022
Customer Information
Tracking ID: ****-****-****
Submission Date: 8/19/2022
Reward Information
Reward Type: Service Discount
Status: Approved
**Confused on why I have not gotten a code to use via email - I text w/ T-Mobile Customer Service and was advised that I should be getting the code via email soon as it has not been the full 6-8 weeks yet.. I was advised the Promotion Description # 2022 HINT P9 is NOT the code to use on Amazon. I was also advised that they can not give a code over the phone to sue on amazon it has to come via email!
So I guess we will wait until the first week of September before speaking with them again as 9/7/22 is the official 8 week mark from when I submitted..
Wish me luck! If anyone has any info that is helpful please let me know! Also if anyone has ACTUALLY gotten the Echo Show 8 let us know!!
Now amazon is currently out of stock
i want to know what his supposed code is , cause they dont seem to know where to find mine.
have ben on hold for 31:00 minutes.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
