I wanted to try T-Mobile internet for my home. So far the following has happened:
1) First Gateway they sent would not power on. Exchange was initiated.
2) Second Gateway arrived. No power cord. Power cord different from first Gateway. Shipment of new Power cord initiated. First Gateway sent back.
3) Power cord arrives 4 days later. By the way, I have a bill already. Gateway powers up, but no signal. Then error- no SIM card. Open slot, guess what? No SIM card.
Did I mention I have a bill?
Going to store tomorrow to get a SIM card and try again. I was assured the SIM card will be free. Do ya think?. Did I mention I have a bill but have not even tried the service yet.
Are these things common or bad luck? Should I just drop off the equipment and skip getting the SIM card? Any thoughts would be appreciated. Thanks.
