I have 2018 LG smart TV that won't find my new Tmobile wireless network. Have turned it on and off a couple of times as well as unplugging it. Other things in the house have come nected I clouding my phone so I know the name of the network and that it is working TV finds my neighbors wireless network. Any ideas?
Some devices cannot see or connect to the gateway’s default network. You want to leave this network alone and ADD a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your TV to this second network. Use the default network for your other devices, as much as possible.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | T-Mobile Internet app | Android | T-Mobile Support
iOS How to create additional Wi-Fi networks | T-Mobile Internet app | iOS | T-Mobile Support
I can’t find the wireless network on my computer either we tried this and it still isn’t working need help
The method I described is exactly how I connected my eleven-year-old desktop computer and eight-year-old printer to my T-Mobile Home Internet. I’m sorry it did not work for you. Have you rebooted both the computer and the gateway?
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