New user, is it still possible to separate 2.4 and 5g networks?

  • 3 March 2023
  • 1 reply
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I have a lot of devices that are not 5g, and I was also hoping this would help with speeds like lots of people have said. But I dont see any options on the app or the web gui. 


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Userlevel 5
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@hanly2 yes you can. I have both 5Ghz and 2.4Ghz as some of my devices like cameras and Google Nest thermostats use 2.4. 

https://www.t-mobile.com/support/public-files/attachments/T-Mobile%20High-Speed%20Internet%20Gateway%20End%20User%20Guide.pdf

The link takes you to the old gateway but much of the setup information is the same. You should use your T-

Mobile Internet app. Once logged in, at the bottom of the screen tap the Network tab. Then tap the + in the lower right corner and add your both your 2.4 and 5 Ghz networks from the gateway. Use the original information you used to setup the gateway.

Good luck!

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