Within the past couple of months the device schedule section of the home internet app has failed. I assume there was an update that caused this, as it had worked perfectly for years prior. I am no longer able to disable the device beginning/ending at midnight. Doing so results in a nullification of the programmed schedule, resulting in the connection being left open until the following day.
See attached as an example.
Hello, did anyone ever find out why this is not working? I called customer service and they had me change my password because there was a device I wanted to turn off and it would not let me update it. Didn't make sense to me and I still have devices I cannot update.
The home internet has went to crap mine was amazing but now its constantly disconnecting loses signal just crap im switching to starlink elon musk . An the service is overseas tmobile an they read what to do out of a manual they are clueless
I just got my gateway yesterday & I'm having the same issue. Sometimes it'll show one of the devices being offline & then instantly it's back on the network. It would be nice if they had an option of all day or 24 hours. There are devices I will only want on the network when I manually stop the schedule for a period of time. It's already very frustrating it won't work as expected.
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