Can’t get myq garage door to connect to my tmobile home internet TMO-G4AR. I have set up both 5Ghz and 2.4Ghz networks but still can’t get it to connect. Any thoughts or ideas?
Best answer by copz1998
View originalCan’t get myq garage door to connect to my tmobile home internet TMO-G4AR. I have set up both 5Ghz and 2.4Ghz networks but still can’t get it to connect. Any thoughts or ideas?
Best answer by copz1998
View originalYou just need to add a second, 2.4 GHz network with reduced security.
Some devices cannot connect to the gateway’s default network. You want to leave this network alone and ADD a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your device to this second network. Use the default network for your other devices as much as possible.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | T-Mobile Internet app | Android | T-Mobile Support
iOS How to create additional Wi-Fi networks | T-Mobile Internet app | iOS | T-Mobile Support
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