I had been a T-Mobile customer for many years and unfortunately have had to find a new carrier. I returned the two new devices we purchased within the 14-day deadline and was informed the activation fee for either phone would be refunded. I looked through the return policy and could find no mention of this not being eligible for refund. Is it policy now that I am no longer with T-Mobile, that the activation fee on two phones I no longer have be charged the fee and not be refunded?
Thank you,
Bradley Morrow
