Question

Business Caller ID name appearing incorrectly on T-Mobile outbound calls

  • 14 March 2024
  • 0 replies
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Our company has a voip carrier that has updated our CNAM for our phone line in their database. When we call a T-Mobile wireless customer it comes up with the phone# and an incorrect copmany (occassionaly it will show a name, some calls it shows the incorrect name, some calls it is just the number) which is causing issues with people knowing who is calling. How do we get T-Mobile to update their CNAM file so that when we call your wireless customers our correct name appears


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