Our company has a voip carrier that has updated our CNAM for our phone line in their database. When we call a T-Mobile wireless customer it comes up with the phone# and an incorrect copmany (occassionaly it will show a name, some calls it shows the incorrect name, some calls it is just the number) which is causing issues with people knowing who is calling. How do we get T-Mobile to update their CNAM file so that when we call your wireless customers our correct name appears
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same question!
I’ve had my google voice biz line for 15 years.
Suddenly, it has started giving out the wrong Caller ID when I call people.
As a T-mobile customer myself, I see the wrong caller ID when I receive calls from my biz line.
(Calls to my biz line are forwarded to my cell with the biz caller ID)
Totally weird factoid about this: The caller ID it started showing is actually someone who used to do some gig work for me - and has had ZERO contact with my company for a decade. She NEVER was associated with the phone number in any way, however. So bizarre.
T-mobile, where are you getting your faulty info??
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