cancel familywhere plan

  • 28 December 2017
  • 2 replies

canceling amilywhere plan


Best answer by tmo_amanda 29 December 2017, 21:35

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2 replies

Userlevel 3

Hey there! You can actually cancel your FamilyWhere subscription by following these steps:

Cancel your subscription on My T-Mobile

  1. Go to My T-Mobile and log in to your account.
  2. Select PROFILE.
  3. Select Family Control.
  4. Select FamilyWhere and then select Access FamilyWhere.
  5. Click Settings.
  6. Under My Settings, select Unsubscribe.
  7. Click Unsubscribe from T-Mobile FamilyWhere.
  8. Click Unsubscribe.

I did this and I went to a tmobile store and they couldn’t take this off. I never subscribe for this option. Why should I anyways I don’t have kids to track them done….so it’s pretty annoying at this point.