cancel one of 2 numbers prepaid

S
Badge

I have 2 unlimited prepaid numbers and I need to cancel one, because I’ve moved abroad. How do I do it?

6 replies

gramps28
Rank
Userlevel 7
Badge +14

If it’s prepaid if you’re on autopay take if off of it. The line will cancel itself once the funds run out.

S
Badge

Thanks @gramps28, but is it possible to cancel only one? My mother is still using the other number and we payed for both in one payment 

gramps28
Rank
Userlevel 7
Badge +14

How is the account payments set up?

S
Badge

@gramps28 when we got the numbers, it was one for US$50 two for US$80. So my mom is still in America for another 2 or 3 months and I had to leave The USA because of the Visa! So I was wondering if we need to go to T mobile or if I can cancel it online ?

gramps28
Rank
Userlevel 7
Badge +14

You need to call Tmobile support to cancel or you can port your mothers number to a new plan.

S
Badge

@gramps28 thanks so much!

Reply


New badge winners

  • Curious George
    lillygcasthas earned the badge Curious George
  • Curious George
    enteng000has earned the badge Curious George
  • Curious George
    19Missie63has earned the badge Curious George
  • Curious George
    day78has earned the badge Curious George
  • Curious George
    LiTXhas earned the badge Curious George
Show all badges
Terms & Conditions