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confused

  • 12 January 2024
  • 2 replies
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When I signed up last month the rep told me that I didn’t have to pay any up front money but then told me i needed to pay 109 dollars which would be credited back to me. This money I paid does not show anywhere on my account and no credit was issued. I talked with someone at support and they couldn’t find it either. Where did it go?

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Best answer by gramps28 12 January 2024, 17:03

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Userlevel 7
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Did you buy any phones? If so you would of needed to pay taxes on them.

Userlevel 4
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Did you sign up in the store or online? In either case you should have received a receipt for any money you paid. If you don’t have proof of any money being paid I’m not sure what options you have available to you.

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