Question

echo 2 on us

  • 21 August 2022
  • 2 replies
  • 163 views

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I've paid my bill want echo 2 ..how do I get the promotion 

 


2 replies

Userlevel 7
Badge +15

Do you meet all of the criteria for the promotion and have you checked your eligibility for it?  T-Mobile Promotions

I just got off the phone with customer service and they had to provide me a new promotion code link. It took about 30 minutes to do. I hope this will work, I have been trying to get the status of the Echo device for 5 weeks now. 

I added a second line and got a new phone as well and it was easy as can be. But trying to get my promotions is nearly impossible. And very frustrating also time consuming. They should give me a bill discount for all the work hours I have put in to deal with something that should be automatic. 

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