Question

Fileing A Claim on Stolen Device "IMEI" ??? Cant find it

  • 27 February 2022
  • 3 replies
  • 368 views

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My Iphone 12 was stolen and i have 360 protection. I am fileing a claim and incident information but im stuck at the Provideing  the IMEI 15 digit number. I dont have it and its not on my T-mobile account billing page how do i get this information w/o possesion of the phone so i can complete the claim process????? Anyone please help its for my business


3 replies

Userlevel 7
Badge +15

The IMEI would also be on the box that the phone came in.  The IMEI of your device might also be attached to your Apple account.  

Userlevel 1
Badge +1

T-Mobile knows your IMEI numbers. I know this because they falsely reported my devices as lost/stolen when I owned them free and clear of debt, with no contract obligations in retaliation for me reporting them to the FCC. They might deny that they have this info, but they do. Not sure if they are getting insurance money when they falsely report devices as stolen, or even legitimately do that. Someone should look into that.

Userlevel 7
Badge +14

Report it as loss or stolen in your Mytmobile account and the imei should be there.

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