Question

Help! The MSISDN is already registered to another IAM user account

  • 27 October 2022
  • 1 reply
  • 398 views

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I just switched from Verizon to T-mobile. My phone number has already been ported and I can’t like my number to get a T-mobile ID. Customer service has been useless. They said wait 48 hours and it’s been 5 days and I still keep getting this error message.

 

What’s weird is I can log into my T-mobile for business account and see all of the phone lines connected to my account.

 

Does anyone know what I need to do? Appreciate any help.


1 reply

Sane boat.. still looing for a solution!

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