It's absolutely unacceptable that a company with MILLIONS of customers is incapable of creating an app that actually works. I've seen thousands of complaints online about the Tmobile app and how it just doesn't work, it's worthless! And these complaints started years ago, and I just now confirmed the complaints are STILL 100% valid. The APP STILL DOESNT WORK!! How has someone not been fired for this?!? How can a company actually allow something this significant to just be ignored?!?
Anyway, I just signed up for Tmobile 2 weeks ago. I brought my lines to Tmobile, bought new phones/equipment/internet access, etc from Xfinity. Honestly, the phone service here in SF has not been that impressive. So I'm thinking if a company as big as Tmobile is too incompetent to fix something as simple as an app (or they just don't give a damn about American customers), there's NO WAY I'm staying with em. If they don't do something about this app by the end of June, I'm taking everything back to Xfinity. Atleast they have apps that actually work (several of them in fact).
