Question

how do i close my account


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how do i close my account after 20 years of dealing with this


4 replies

Userlevel 7
Badge +14

Unfortunately you need to call Tmobile support to close your account.

Userlevel 4
Badge +4

Unfortunately you need to call Tmobile support to close your account.

I think that would be a given.

I was on my mom's account. She passed away. I'm trying to close the account

 They keep saying they have to fill out a form and then someone will call me back. NOBODY calls back. Now I have to wait another 4 days and someone is supposed to call. This is ridiculous. Going on 3 weeks now!!

Userlevel 7
Badge +14

Have you tried contacting Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you?

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