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how do i close my account


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how do i close my account after 20 years of dealing with this

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Best answer by gramps28 28 May 2022, 06:04

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Userlevel 7
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Unfortunately you need to call Tmobile support to close your account.

Userlevel 4
Badge +5

Unfortunately you need to call Tmobile support to close your account.

I think that would be a given.

I was on my mom's account. She passed away. I'm trying to close the account

 They keep saying they have to fill out a form and then someone will call me back. NOBODY calls back. Now I have to wait another 4 days and someone is supposed to call. This is ridiculous. Going on 3 weeks now!!

Userlevel 7
Badge +14

Have you tried contacting Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you?

Unfortunately you need to call Tmobile support to close your account.

I understand why you said unfortunately. Trying to get anyone on their contract service is bull s__t.

Userlevel 7
Badge +16

Unfortunately you need to call Tmobile support to close your account.

I understand why you said unfortunately. Trying to get anyone on their contract service is bull s__t.

contact them through either Facebook or Twitter. this starts you with tier 2 support instead of the call in tier 1 support agents.

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