Question

How do I handle this 360 situation?

  • 25 January 2022
  • 2 replies
  • 93 views

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I dropped my phone in the sink and i’m sure it got soap in it, i saw that i have 360, does that mean i can bring it in and replace it at no cost?

 

Edit: fixed the other question just this one now


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I dropped my phone in the sink and i’m sure it got soap in it, i saw that i have 360, does that mean i can bring it in and replace it at no cost?

 

Appears you are covered, but for repair or reduced cost on a new phone.

 

https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection

 

Device accidentally dropped in water? Covered!

In-store, walk-in repair for eligible devices.

You'll know exactly what you're going to pay for the replacement device, and you won't pay the full replacement cost for a device.

 

Dropped my phone is it covered by 360

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