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How do I remove credit card info saved in TMobile profile?

  • 8 June 2017
  • 3 replies
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  • Anonymous
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How do I remove credit card info saved in TMobile profile?

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Best answer by tmo_mike_c 8 June 2017, 16:46

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Userlevel 6
Badge +15

That's a great questions @magenta1733168 !

When you log into your account, you should have a magenta PAY BILL button at the top. You'll wanna click that, and there should be an option to remove your credit card on the right hand side. Give that a shot and let us know if that helps. Thanks! 😊

It doesn’t give me that option it is in autopay and it says in use what else can I do 

Userlevel 4
Badge +9

You must add a 2nd card first. Choose the new card as the default payment choice. Then, you should be able to remove the old card. Autopay needs to have a viable choice left when you try to remove a payment method. :wink:

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