I have 2FA enabled (Google Authenticator). Had to reset the phone and forgot to save the 2FA seeds… :(
I want to re-register the TMo account with Google Authenticator and I am not seeing any way to do it on the website.
What’s the way out of this?
The customer service rep is trying to help… but we are not making headway…
https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id#heading4 talks about 2FA but didn’t help…
Service rep said we could try to unlink my google email id (that I use to login) and TMo account. Is that going to help?
Thanks.