Does anyone else have issues with TMOBILE customer service and device credits?
I was forced to upgrade since my android since it did not support 5G.
I wanted the I-phone 13 but the Easton Columbus OH store was out of them.
They suggested an I-phone 12. I was OK with that if I a device credit was applied for the old phone.
They supplied a USPS slip to return the phone. It was sent and received, but no device credit was applied. I’ve called customer service 3 time and no update for the credit has been done.
Is this promo a bait and switch operation?
