Question

Internet

  • 23 January 2024
  • 1 reply
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almost 4 months ago I returned the Modom for Internet and ever since I am being charged 45 dollars a month,WHY??I am a customer for almost 15 years now and extremely upset


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Userlevel 7
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you returned the modem but did you cancel the service? or is the 45 a monthly cost for basically renting the modem from TMO? you’ll need to either call in, hit up a store or contact TMO through either Facebook/Twitter and see whats going on. might have been returned but not received in yet? stolen during shipping?

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