Question

Is there such a thing as customer service anymore? And no... I'm not calling a number.

  • 30 August 2022
  • 1 reply
  • 69 views
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I would like to simply send off a message and have a customer service rep respond to it. Is there such a thing with T-Mobile anymore?

 

If I can’t find it, I’m going to switch to a cell phone provider who cares about their customers. I don’t have time to get on a phone call with a foreigner who has horribly broken english. I simply want to have a chat or an online message somehow.

1 reply

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Facebook or Twitter.

 

scroll down to the bottom of this page and there will be a “follow T-Mobile” with the FB/Twitter logos..pick one.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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