Question

Issue intalling esim

1 year ago
26 September 2022
4 replies
819 views

Sara04
First activity
1 reply

Hi! I purchased my eSim (different number than the one registered here).
I received the confirmation email with my new tmobile number, I payed for it (I got my money taken), but the configuration didn’t started.

I tried configurating manually, either by calling the call center, entering both SM-DP+ addresses T-MOBILE.GDFB.NET (error message: impossible to activate) and T-MOBILE.GDSB.NET (error message: no longer available).

What shoul I do?
I do have a number, but can’t connect it with my phone

4 replies

Userlevel 7

+16

you did all the steps provided in here?

https://www.t-mobile.com/support/devices/sim-esim#activate

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

Sara04
Author
First activity
1 reply
1 year ago
26 September 2022

you did all the steps provided in here?

https://www.t-mobile.com/support/devices/sim-esim#activate

Yes, but entering the SM-DP+ address stated on the tutorial doesn’t seem to work, as I get the message that the code is no longer valid

Userlevel 7

Issue intalling esim

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