I'm leaving T-Mobile for another company after 18 years. I have no equipment to pay off. How do I leave T-Mobile and port info to new company?
Userlevel 7
+14
You can port your number then call Tmobile to cancel.
Port 3-5 days before the end of your billing cycle to avoid any charges. If you port after the billing cycle starts you will incur Alan additional month of service since Tmobile doesn't prorate.
Userlevel 7
+11
Suggest you print out a copy of your account status before porting out. T-Mobile has been known to send accounts to collection for mysterious reasons after porting out. It’s rare but if it happens you want to have the paper trail on your side. Also, don’t forget to return any “coverage devices” (Cell Spots) T-Mobile may have loaned you. They will be shown on your account. You need to get a RMA and shipping label from T-Mobile for this.
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