I am serving in Kuwait with a T4B T-Mobile One Military 2+ plan. I recently recieved a msg from T-Mobile stating that if I have any more roaming, they will shut off my data? Why would have I got this msg. I thought I was good to go with a military plan.

Hey, @magenta7572835! First off, thank you for your service! We make an exception to the International Roaming allotment that @snn555 referenced above for those that are stationed abroad. I'm going to send you a private message with information on where to send a copy of your orders to and what other info to include. You can check your inbox here.

military service | T-Mobile Community

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Drbb
First activity
1 reply
1 year ago
11 August 2022

Hello. Is this chat still monitored? I'll be going to Germany and could use this exemption as well.

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Userlevel 7

+16

no you will need to contact TMO either by call in or through one of their social media platforms to get this handled

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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Cwoodard5617
First activity
1 reply
1 year ago
30 December 2022

I also have orders to submit if this program still exists.

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Hello. I am currently deployed to Qatar. Can you please also send me the email instructions. Thank you

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Nicwun
First activity
1 reply
1 year ago
20 February 2023

My son is being Deployed to Kuwait in April. We have the max plan. Is there anything special we need to do for his phone

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Userlevel 7

+13

HeavenM
Community Manager
900 replies
1 year ago
20 February 2023

I also have orders to submit if this program still exists.

Hello. I am currently deployed to Qatar. Can you please also send me the email instructions. Thank you

My son is being Deployed to Kuwait in April. We have the max plan. Is there anything special we need to do for his phone

Hey friends! There is still a program that provides an exception to our international roaming timeframe limits for members of military because we are eternally grateful for their service. I am sending you a DM with the email and information needed right now.

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214gostars
First activity
1 reply
1 year ago
23 March 2023

Kiddo heading to Kuwait on deployment, please DM me the info needed. Thanks so much.

F

Userlevel 7

+16

fireguy_6364
Pillar
5854 replies
1 year ago
23 March 2023

you can click on her name and send her a DM as well

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

H

Userlevel 7

+13

HeavenM
Community Manager
900 replies
1 year ago
27 March 2023

Kiddo heading to Kuwait on deployment, please DM me the info needed. Thanks so much.

Sent :)

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orod
First activity
1 reply
1 year ago
16 April 2023

I'm in Kuwait and have to use a Puc for internet and Wi-Fi calling, i know another soldier that has T-Mobile and has free incoming calls from home without getting charged the .25 cent rate, but i get charged the .25 rate. Why is that

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