Question

My bank was charged, no payment history

  • 24 August 2022
  • 1 reply
  • 201 views

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Hello everyone. As title says, bank was charged, but no payment history.

 

I made two different payment attempts on 8/23/22. The first was with my credit union credit card. It didn’t send me a receipt, which I thought was weird. At first I assumed maybe internet error.

I tried with my checkings account debit card , which worked immediately. However, when I logged into my credit union account, I saw my payment went through after all. Despite this, there was no remaining balance reflecting this charge on my account.

 

I tried calling customer service, but they just told me to call my bank. I already know they’ll tell me to have T-mobile cancel this transaction, so does anyone know what recourse I can take?


1 reply

Userlevel 7
Badge +15

There are no refunds for prepaid funds!

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