Question

Tmobile home internet bill

  • 22 March 2022
  • 5 replies
  • 237 views

Badge

I’ve been trying to login into the my T-Mobile app to view my bill but it keeps asking to link my phone number to it but I do not have a T-Mobile phone service, only the home internet. Any help on trying to get past the phone number link thing? Ps I’ve tried my number already 


5 replies

Is there one set fee for the gateway device or am I also charged per device connected?

When you access the router via http://192.168.12.1 you will see the phone number associated with your device (Modem/Router) there.

Userlevel 6
Badge +9

When you access the router via http://192.168.12.1 you will see the phone number associated with your device (Modem/Router) there.

 

Where?

 

Sorry about that! The number only appears under devices in the T-Mobile app out on the T-Mobile web page. When logging into either (app or browser interface), you are given the option of using your phone number or email address as a user name.

Give customer support a call at 800-937-8997 and they should be able to help if you can’t use email address as a user name.

Reply