Question

Tmobile phishing emails

  • 20 November 2022
  • 5 replies
  • 2182 views

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I am getting TMobile labeled scam phishing emails in my Yahoo email account.  Does TMobile have and IT or Security email that this can be reported to?


5 replies

Userlevel 7
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Thank you Sir, it is much appreciated.

Should we put anything in the subject line?

Userlevel 7
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You shouldn't have to.

 

 

 

That email address is incorrect with regard to reporting phishing attempts to T-Mobile. I forwarded one to it this morning and received the following response: “Thank you for contacting the T-Mobile Privacy Team.  This is an automated reply.  Your request has been closed.  This email box is only monitored to service privacy matters.”

It seems the correct email address to reach the fraud department and/or forward imposter emails to is FMSupport@T-Mobile.com
The immediate response today was “Your Fraud inquiry xxxxxxxx has been received and will be assigned to a T-Mobile Specialist for review. You will be contacted regarding a resolution within 24 hours."
Relieving to see they’ve addressed the past difficulty in reaching their fraud specialists and/or upgraded their security structure.

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