Question

Trade in Promo credit for upgrade

  • 19 July 2022
  • 1 reply
  • 122 views

Badge

I’m looking to upgrade one of my lines and get an $800 promotional credit for my trade in, but when you call in they tell me thats wrong and its only $400 even after showing them what i am being offered. I called customer care on friday and this offer is still being shown to me on monday. 


1 reply

Userlevel 7
Badge +14

Try contacting TMobile using messenger on one of Tmobile's social media accounts like Facebook or Twitter the also are a higher tier of support.

Reply