Question

upgrade non paid off phone

  • 30 December 2022
  • 2 replies
  • 447 views

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I want to upgrade my S22 to an S22 ultra, but my S22 is not paid off…  Do I have to pay off my S22 before I do that, or just how does that work???


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Userlevel 7
Badge +15

The device must be paid off to trade it in towards another device.  If you want to buy an S22 Ultra while still paying off your current S22.  You can do that but you might not be able to get the S22 Ultra on an EIP with an already active EIP on the same line.  If you have multiple lines, you could always get the S22 Ultra on another line that doesn't have an EIP and use your SIM with the S22 Ultra.

Userlevel 7
Badge +14

I have 2 active EIP’s on my line right now. For some reason when I upgraded my wife's phone on line it was attached to my phone line.

When I go to Mytmobile account it's offering me an early upgrade on my line.

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