Question

Why doesn't t-mobile accept X1 credit cards?

  • 5 August 2022
  • 2 replies
  • 346 views

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T-mobile doesn’t accept my X1 credit card as default payment method. (I even went to a T-mobile store on request of a T-mobile customer service representative and, needless to say, they couldn’t get my X1 credit card to work either.) My X1 credit card works everywhere else except for T-mobile. I contacted X1 and was told that lots (all?) of their credit cards get rejected by T-mobile, but T-mobile hadn’t not responded to their contact requests. I would like to use my X1 credit card because it provide cell phone insurance.

So, why doesn’t T-mobile accept X1 credit cards, and when will this change?

Thanks.


2 replies

Same here. Was trying to add a line all day. Very first x1 purchase. Text x1 was given the same answer.

It’s very strange...they accepted. X1 - Visa in the store when I paid the $35 fees for the new lines.  It just won’t let me add as a method of payment on the website.

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