Question

wrong device

  • 25 January 2023
  • 2 replies
  • 171 views

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why does the tmobile website state that my device is a Samsung A21? It’s not.

 


2 replies

Userlevel 7
Badge +14

Is your phone an unlocked phone or from another carrier? If so Tmobile will randomly assign a phone.

Userlevel 7
Badge +15

The device listed on your account, correct or incorrect, has no affect on how your service works.  

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