I need a little help. Here are the pertinent facts so none of you come back with theoreticals or irrelevant questions:
1- I have a Samsung.
2- A particular company has called me on 6 different occasions.
3- It is a DOMESTIC company based in California and it is a 844 number. (844-xxx-xxxx)
4- They have left voice messages each time.
5- I have the voice messages saved via the voicemail message app.
6- I also have the written transcripts saved via the voicemail message app.
7- I even made screenshots!
8- HOWEVER, when I look at the online bill and past statements, this particular incoming call doesn’t show up on any of the 6 dates.
9- Why is this happening? It is very important that I have those records showing on the bill.
10- All of my other incoming calls from other numbers ARE showing.
How do I resolve this? Thank you very much for the help.
