Question

Activate new phone for replaced device

  • 17 September 2021
  • 2 replies
  • 2794 views

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I am in need of information on how to accomplish the following;

 

Current device is a Galaxy S9 on line ending in 8374

Recently received the upgraded phone S21.

I want to activate the S21 on the same line 8374 and replace the galaxy s9.

 

Is it possible to do this online or do I need to call in?


2 replies

Userlevel 7
Badge +15

Devices don’t need to be activated!  Just remove your SIM from your old device and put it in the new one.  

Userlevel 7
Badge +14

To add on if you want to use the new R sim and you're on a post paid plan you can change the sim card from your Mytmobile account.

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