Question

APN keeps clearing on Pixel 4a

  • 13 April 2023
  • 2 replies
  • 70 views

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Hello,

 I keep losing data access because the APN for T-Mobile keeps disappearing. I click reset to default, but between a few hours and a few days later, it clears again. I am using an eSim on a Pixel 4a. How can I stop the APN from clearing?

 


2 replies

Userlevel 7
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could be something going on with the esim itself. they might have to clear/remove it and then do a internal refresh on the TMO/your account side.

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Thanks @fireguy_6364 I did delete and recreate the eSIM in a retail store, but the issue returned a few days later.

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