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Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?

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Best answer by fireguy_6364 7 July 2020, 19:41

Why add services without letting us :

  1. know
  2.  Be able to disable or delete it. 
  3. have no information online about this

 

if youre using the stock messaging app then you will need to bring this up with the manufacturer..the carrier will have zip to do with the stock stuff on the phone itself.

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Userlevel 5
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What OnePlus device do you have?  Are you using the stock OnePlus messaging app?  Nothing like that on either of my OnePlus 7 Pro's. 

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I do have OnePlus 7T Pro

Why add services without letting us :

  1. know
  2.  Be able to disable or delete it. 
  3. have no information online about this
Userlevel 1
Badge +3

Why add services without letting us :

  1. know
  2.  Be able to disable or delete it. 
  3. have no information online about this

 

if youre using the stock messaging app then you will need to bring this up with the manufacturer..the carrier will have zip to do with the stock stuff on the phone itself.

Why add services without letting us :

  1. know
  2.  Be able to disable or delete it. 
  3. have no information online about this

 

if youre using the stock messaging app then you will need to bring this up with the manufacturer..the carrier will have zip to do with the stock stuff on the phone itself.

I do not believe this is entirely accurate. Sure, yes, OnePlus creates the software but, then it’s shipped to T-mobile for further modification before being released as an OTA update. Which adds in their T-mobile apps and features. Over on the OnePlus forum, no one else is having the chatbot show up other than phones that where purchased through T-mobile.

A conclusion could then be made that if OnePlus did indeed make this change in software it would be on ALL OnePlus devices not only the T-mobile variants.

 

Userlevel 1
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so going off that..whos messaging app is it? have any of you pulled it up to see?

 

 

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It was on the OnePlus SMS.  I removed the stock SMS and Chatbots went away.

Userlevel 1
Badge +3

It was on the OnePlus SMS.  I removed the stock SMS and Chatbots went away.


 this ~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^~~~ is why i mentioned if its stock then it wasnt a choice by the carrier..no manufacturer is going to make random changes for only one carrier..its a all or not deal with that stuff.

 

the above portion was for the others...not you dfwfern lol.

 

this part is for you though lol

 

~~~vvvvvvvv~~~~

 

which one did you end up using by the way? i used to use either Textra or Handcent...but Googles texting app has grown on me with the last couple devices i have owned..

Again if this was a OnePlus thing ALL OnePlus phones would have the chatbots.

Is there a better explanation as to why only the T-mobile variants of the OnePlus phones are the only ones reporting chatbots showing up in the messaging app?

Do we think OnePlus with their own money, time, engineering created a special version of their messaging app just for the T-mobile variants? Who do we think would have told them to do that?

 

Software for all brands of phones (OnePlus, Samsung, LG, Sony, etc..) is generically built and then sent to all the different cell phone service providers to add their own flavor and apps which is why the build versions differ from T-mobile, Verizon, Sprint, etc... etc… for the same exact phone.

The same things happens with computers you buy a dell you get a load of “bloatware” that dell installed and modified specifically for their products.

 

We’re not here to argue and point fingers at providers vs manufactures or discuss the nuances of who did or didn’t do what.
We are all collectively here trying to find a solution to a problem. 

 

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It was on the OnePlus SMS.  I removed the stock SMS and Chatbots went away.


 this ~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^~~~ is why i mentioned if its stock then it wasnt a choice by the carrier..no manufacturer is going to make random changes for only one carrier..its a all or not deal with that stuff.

 

the above portion was for the others...not you dfwfern lol.

 

this part is for you though lol

 

~~~vvvvvvvv~~~~

 

which one did you end up using by the way? i used to use either Textra or Handcent...but Googles texting app has grown on me with the last couple devices i have owned..

so I used Google, easy default for this non-techie

I suspect this starting to be a larger question with other brands of phone seeing the same thing.

https://www.reddit.com/r/UniversalProfile/comments/hevevj/chatbots_on_tmobile/?utm_medium=android_app&utm_source=share

 

Seems to be related to RCS functionality on devices.

 

Installation of a non-default chat app is a workaround not a fix. As the default messaging app cannot be removed (with in The confines of maintaining a warranty) from the phone only disabled.

Userlevel 1
Badge +3

I suspect this starting to be a larger question with other brands of phone seeing the same thing.

https://www.reddit.com/r/UniversalProfile/comments/hevevj/chatbots_on_tmobile/?utm_medium=android_app&utm_source=share

 

Seems to be related to RCS functionality on devices.

 

Installation of a non-default chat app is a workaround not a fix. As the default messaging app cannot be removed (with in The confines of maintaining a warranty) from the phone only disabled.

 

 

huh...weird...who woulda thunk it was not something a specific carrier decided to sneak into a stock app on a specific phone..

Userlevel 5
Badge +13

As mentioned, Cellular Service Providers have very little to do with any software and firmware sent out to any device.  T-Mobile might have some input with their bloatware, network aggregation, APN, and a little more, but over all, the OEM does the bulk of it all.  

I have picked up a OnePlus 8 5G to have a little more input with OnePlus betals and alphas across devices.  The Chatbot thing does not show up on either of my OnePlus 7 Pro’s.  It is app version specific though.  Exporting the OnePlus Messages app from my OnePlus 7 Pro to overwrite the one on the 8 5G, removes the chatbots at the top of the Messages screen.  You can find earlier versions of the app to install from various app mirrors, if this annoys you that much.  

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