Question

How to get 2-step verification via e-mail or security questions


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Yesterday I misplaced my Google Pixel 4A phone.  I have the phone locater turned on in my phone settings.  But when I tried to log into T-Mobile on my laptop to use the locator … the ONLY verification method it offered me was to send a text to the lost phone.  Of course, that was useless.  Does anyone know how to set up the two-step verification to also allow verification by e-mail?  T-mobile has my email on record.  I also set up all 3 security questions.  But every time I clicked on “use another verification method,” the only option the T-mobile website gave me was to send a text to my missing phone.

As a side note, fortunately, I have a Google Pixel brand phone.  Google also has a phone locator that I was able to use, and Google Maps showed me where the phone was, so I was able to find it.  Thanks to Google and NOT to T-Mobile.


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