Question

Need to access Text messages

  • 1 November 2022
  • 1 reply
  • 106 views

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My son was using an Android phone/line on my TMobile account. He died suddenly in September. His phone is screen locked but I want to access the text messages on the phone. Messages for August and up to 9/12/22. Is this possible? Are they on website I can access. Customer service was no help. 


1 reply

Userlevel 7
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You will need to know his screen lock code to access them.  If you get it wrong too many times though, the device will lock you out and factory reset.  T-Mobile does not store text messages unless required by law enforcement through a warrant.  

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