Question

phone not eligible?

  • 28 September 2023
  • 2 replies
  • 164 views

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Hey, I tried to try out T-Mobiles 3 month network pass. Tried to set it up and it said my phone isn't eligible. Can someone help me out? 

Current network: Verizon 

Phone: OnePlus 11 5G

eSim is available on my device and so is duel sim... not sure what's causing the issue. I hope I'm able to use it, I'd like to try it out without switching carriers 

 


2 replies

Userlevel 7
Badge +14

Check the imei of the phone in the link below.

https://www.t-mobile.com/resources/bring-your-own-phone

If it's eligible you're going to need to contact support by phone, going to a store or using messenger on their Facebook or Twitter page.

Userlevel 7
Badge +16

could your V phone still be locked to V and not allowing another sim ?

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